Author: Joan C. Curtis
Publisher: ABC-CLIO
ISBN: 0313362785
Size: 14.17 MB
Format: PDF, ePub, Mobi
Category : Business & Economics
Languages : en
Pages : 213
View: 2231
This title is a practical guide for the millions of men and women who may find themselves dealing with difficult or problematic situations in the workplace. * 26 entries on common difficult workplace situations, with the unique Say It Just Right model of communication applied to each * Six How Straight a Talker Are You? quizzes to help readers assess their own abilities to recognize and handle difficult situations * Reference materials on conflict management